Have a Question?
If you have any questions or need help ordering please do not hesitate to give us a call. We are always happy to answer any questions you may have or place the order with you over the phone.

To Speak with a Customer Service Representative Call:
(877) 852-8457

Customer Service Hours:
Monday - Friday 7:30am - 4:30pm (Pacific Time)
Closed Saturday and Sunday
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90-day Risk Free Money Back Guarantee (if you're not happy, return it!) Ordering on the Internet or through a catalog could be risky, but not with e-Rudy's 90 DAY MONEY BACK GUARANTEE! If you're not totally stoked on your Rudy Project purchase, just return it within 90 days for a full refund (less shipping & handling). No hassles, no questions. This 90 day return policy does not apply to prescription eyewear. For prescription sunglass warranties, see ** below.

Send your unworn product in its original packaging with the invoice to:

e-Rudy Returns
1015 Calle Amanecer
San Clemente, CA. 92673

* If you do not return the original packaging, you will be charged 17.5% for repackaging. Product returned for credit must be in 100% resaleable condition and show no signs of wear or use. If you order our FREE Gift With Purchase and decide to return your frame, all FREE items sent with your order need to be returned or your credit card will be charged the full retail value of each item not returned.

** Prescription sunglass warranties should be taken to the Eyecare Professional that dispensed your eyewear.

e-Rudy.com Exchange Policy

We understand that some Internet purchases are not perfect and we're happy to exchange your product for something that is! (or a different size/color) Please call our customer service department at (877) 852-8457 and we'll provide an RA number to include with your exchange. Box your unworn item up in the original packaging and send it back to us at the following address:

e-Rudy Returns
Attn: PUT YOUR RA NUMBER HERE
1015 Calle Amanecer
San Clemente, CA. 92673

Please note, we charge a $10.99 shipping & handling fee to send your exchanged item back to you. (if we owned UPS we wouldn't charge this!) If you would like a RUSH service on an exchange, please re-order the correct item online and send your original purchase back to us requesting a refund (less S&H) to your credit card.

With e-Rudy it is risk free. If you're not happy, we're not happy!

Secure Internet Shopping
We use the latest technology to protect your privacy and order information. All of your order information will be encrypted for total protection and we NEVER rent or sell your information to any other company or affiliate. (see our Privacy Policy for more details...)

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